Pre-op patient education for surgery centers

Patients show up confused. Cancellations and call-backs cost you every week.

PreOpPartner gives every patient a 60-second video, a one-page handout, and a 24/7 question line - reviewed by a board-certified anesthesiologist, delivered in your surgery center's brand.

Clinical content by Dr. Patrick Nailer, MD - board-certified anesthesiologist.
The problem

The same confusion, every surgery day.

Most pre-op education is a phone call patients forget and a packet they don't read. The cost lands on your schedule and your nurses.

$2-5K

Per day-of cancellation

NPO slip-ups and medication mix-ups are the top avoidable reasons - lost OR time you can't get back.

5-10 hrs

Of pre-op nurse calls / week

The same questions - fasting, blood thinners, "can I take my pill?" - answered one call at a time.

GLP-1s

A new minefield

Ozempic and the blood-thinner combinations create exactly the confusion that delays cases.

The solution

One calm place that does the explaining.

Every topic is a governed module - the same trusted content as a short video, a one-page handout, and an answer line - all in your brand.

Watch, read, or ask

A 60-second video, a one-page handout, and a 24/7 question line for every topic. Patients use whichever fits.

Anesthesiologist-governed

Every fact is reviewed and signed off by Dr. Nailer, traced to ASA/AHRQ guidance. Not a generic chatbot.

Safe by design

The assistant answers the simple questions and safely routes the complex ones to your team - never individual dosing advice.

Your brand, in minutes

Your colors, logo, and pre-op number across every video and handout. We white-label it for your center.

How it works

Live for your center in days, not quarters.

01

We brand it

Your colors, logo, and pre-op contact line - one configuration, every asset.

02

You send the link

Email after scheduling, a QR code in the packet, or a button in your portal.

03

Patients arrive ready

Fewer cancellations, fewer call-backs, and your nurses' time back.

Why a medical director can approve it

It knows when not to answer.

The hard part of patient-facing AI in healthcare is safety. PreOpPartner refuses and routes the questions that need a human.

My surgery is at 2pm - when do I stop eating?
Stop solid food by 6am (8 hours before). Clear liquids are OK until noon (2 hours before).
Given my Afib, stent, Eliquis, diabetes, and Ozempic, what should I do?
This one needs your surgical & anesthesia team - your stent, Eliquis, diabetes meds, and Ozempic each change the plan and interact. Please call your pre-op team so they can give you instructions for your exact medications. I won't guess on these.
Start here

A $1,000 Pre-Op Cancellation-Risk Audit.

We review your current pre-op instructions and cancellation patterns, then show you exactly where confusion is costing you cases - and what a branded Navigator would change. Pilot the platform for 90 days from there.

Request the audit
PreOpPartner · Pre-Operative Patient Education
Clinical content reviewed by Dr. Patrick Nailer, MD, board-certified anesthesiologist.
Educational information only, not personal medical advice.
hello@preoppartner.com