New: the Clinical Content Approval Record. Your medical director signs off on your center's instructions before any patient sees them.See how it works
For surgery centers Created by Dr. Patrick Nailer, board-certified anesthesiologist

Patients arrive ready.
Prevent avoidable cancellations.

Fourteen short videos and one-page guides in your center's brand. One link in the texts you already send.

We will send you access to the sample patient hub, exactly what your patients would see.

hub.preoppartner.com
Eating & DrinkingVideo 1:16 · one-page guide
Your MedicationsVideo 1:24 · one-page guide
The Day of SurgeryVideo 1:03 · one-page guide
Riverbend Surgery: your procedure is Thursday. Everything you need before then is here: [your hub link]
In the hub · Common questions

What counts as a "clear" liquid?

Anything you can see through: water, apple juice, black coffee or tea (no milk or cream). If it's cloudy or has pulp, it counts as food.

Everything a patient needs before surgery

Instructions that explain themselves.

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The hub your patients open, on any phone

Sample hub · access with a walkthrough
The PreOp Partner patient hub on a phone: Everything you need before your surgery, then Start Here with Eating and Drinking, Your Medications, and The Day of Surgery, each with Watch and Guide buttonsA module playing inside the hub on a phone: Dr. Nailer on the right, the slide Anesthesia relaxes the muscles that keep food down on the left, with Read the transcript and a Close button below, and the pre-op team phone line at the bottom
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Your instructions, signed by your medical director

SAMPLE RECORD
Stop solid food
8 hrs
Stop clear liquids
2 hrs
Escort
Required
Signature ____________Reviewed every 12 months

Your brand, not ours

Sample facility brands
Riverbend
Lakeside
Summit
Harbor
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A one-page guide for every topic, in your brand

Sample one-page guide: Eating and Drinking before surgery, prepared for Riverbend Surgery Center, a fictional sample facility

Instructions that never reached the patient

Now one link.

An illustration of how one patient's prep can look today.

Voicemail · 0:47"Hi, this is pre-op calling about Thursday..."
Packet · page 4 of 9Nothing by mouth after midnight, except...
Portal messageUnread · sent 6 days ago
Sticky noteAsk about Eliquis??
Nurse line · 3rd call today"Can I have coffee with cream?"
6:05 AMRide fell through
One text message
your hub link
  • When to stop eating and drinking
  • Which medications to hold
  • Who is driving you home
The cost of confusion

What would one fewer cancellation a month be worth to your center?

Use your own net figure per case. This is not an estimate of lost OR time.
Cases recovered a month1.0
Value of those cases a month$3,000
Program cost a month$1,500
Difference a month+$1,500

These figures are calculated from the numbers you enter. They are illustrative only and do not represent a forecast or a guarantee of results. During a pilot, outcomes are measured against the baseline your center provides.

For reference, industry-range estimates put one day-of cancellation at roughly $2,000 to $5,000 in lost OR time, and pre-op nurse phone time on repeat questions at 5 to 10 hours a week. These are not results from a PreOp Partner site.

How it works

Live in days, not quarters.

1

Send us your instructions

Fasting cutoffs, arrival time, escort rule, the numbers patients call.

2

We build, you approve

Your hub in your brand. Your medical director signs the approval record before launch.

3

Add one link to your texts

Patients watch on their phone, and your nurses can point to one consistent answer. Results are measured against the baseline you supply.

Start with a 90-day pilot. Decide on your numbers.

  • Pilot, 90 days$1,000
  • Credited toward year oneYes
  • Setup feeWaived
  • Then$1,500 a month
Your guide

From the physician on the other end of those calls.

Dr. Patrick Nailer, MD · board-certified anesthesiologist
"I've cancelled cases over a cup of coffee at the wrong hour. Almost every one was preventable. The patient just never got a clear answer. So I recorded the answers myself, the way I give them in pre-op, and put them one tap away for every patient you schedule."
The library

Fourteen modules. The questions that most often become a phone call or a cancellation.

Questions administrators ask

Answers, before the sales call.

What is PreOp Partner?

A pre-op patient education program for ambulatory surgery centers. Patients get a short video and a one-page guide per topic, in your center's brand, reviewed by a board-certified anesthesiologist.

How does it reduce same-day cancellations?

Most day-of cancellations trace to a misunderstood fasting rule, a medication that wasn't held, or a missing ride home. Patients get those answers in short videos before the misunderstanding becomes a cancelled case. One prevented cancellation typically covers more than a month of the program.

Do we need EHR integration or patient logins?

No. There is no software to install and no EHR integration, and patients never create an account. Documentation is available for your vendor and privacy review. You send one link or QR code, and the hub opens on any phone.

How fast can our center launch?

Under a week. We brand the hub, all fourteen handouts, and every video with your colors, logo, and pre-op number, then hand you a single link to send.

What does it cost?

A 90-day pilot is $1,000, credited toward year one, with setup waived. Then $1,500 a month. We capture a baseline at kickoff and measure results together, so the annual decision is made on your numbers.

Who owns the clinical content?

The general content is authored by Dr. Patrick Nailer, MD, and owned by Anesthesia Knowledge Company LLC. Your facility supplies and approves its own instructions (fasting cutoffs, GLP-1 holds, arrival times) in writing, so your patients only ever see your instructions.

Start here

Request a pilot walkthrough.

Or email hello@preoppartner.com

Request received.

You'll hear back within one business day. Your reply will include access to the sample patient hub, exactly what your patients would see.